Insco Action Plan

COVID-19

For over 60 years, Insco Distributing has provided the Best Products, Best Service and Best People to you, our customer. This commitment has not wavered but recently the spread of the COVID-19 virus has put into focus the need to provide a healthy and safe environment for both you, our customers and our employees.


Our promise to promote a healthy and safe environment:

We will be Practicing CDC Guidelines for Protection:

Washing hands often with soap and water and hand sanitizer

Practicing social distancing

Sanitizing hourly all phones, counters, door handles and handrails

Wearing masks and gloves

Provide Store Capacity Limitations:

Limiting the number of customers in Showroom

2 x customers per Branch Team Member on counter (MAX 10)

Practice Safe Distances:

6 FOOT standoff area from counter to customer and customer to customer.

Close Common Areas:

Closing off breakrooms or common areas

Discontinuing use of coffee service & food vending

Limit Credit Card Readers:

Limiting use to a single credit card terminal: Sanitizing designated terminals after each use

Update Warehouse & Loading Area Policy:

Customers are no longer permitted in warehouse or on loading docks

Customers should remain with their vehicles as they are loaded

Small items can be placed on the loading dock for customer pick up


What we ask of our customers:

- Wash hands before entering the branch

- Practice social distancing

- Help our employee’s commitment to protecting you by respecting the procedures presented above

- Please do not come into the branch if you are feeling sick or showing any symptoms of illness.

- Pick your own showroom products to help promote social distancing

- You are encouraged to take advantage of our pre-order and fulfillment methods:

  • Insco Text to Order – Text any branch number and that branch will receive your request
  • Call in ahead of pickup – Call in and we will strive to have your order ready when you arrive
  • Email your order to support@insco.com
  • Insco.com – Place your order online
  • Will Call – Order your product, pull up and let us know you’re here!
  • Insco Delivery – Ask your branch for all delivery options.
  • Insco Dockside – (San Antonio-Freedom Dr) Ask for Dockside and we will walk your order out to your when you arrive

Thank you for your support. If you have any suggestions or comments please let us know, together we can do our part to defeat this COVID-19 pandemic.